Adding Webinar Event to Outlook Calendar
Our customers are complaining about how GoTo Webinar manages adding the event to their outlook calendars. When an attendee registers for a webinar, they are prompted to "Add Invite to Calendar" 2. When you click add to Calendar: 3. Attendee clicks Open to save invite to their Outlook Calendar. 4. This is confusing and no other software that I'm aware forces a User to selected "Required" "Send Update". Most software invites autopopulate the User name and they only thing you do is simply select "Accept". This is annoying to users and does not work like most "add to calendar" features.
Editing Custom Registration Multi Answers
Today I needed to edit the answers offered on a Custom Registration Question. When you attempt to edit your answers and hit SAVE, you answers will now be jumbled, not in the order in which you entered them in. I also would like to be able to re-order the answers if need be, like you can re-order your custom questions by dragging. If you need to do either of these, you have to delete your entire question and start new. This is not productive way to work. I had to delete a custom questions with 13 possible answer choices for 11 scheduled webinars. Please fix this.
When you add a new session to a webinar series it should match the duration of the previous session
My webinars are not 1 hour long. They vary between 30-45 minutes. It's painful to schedule the series because the interface cannot hold onto any increments other than 1 hour. If I have an event that's 1-1:30 one day, I add the next session but want it at 2PM, the end time jumps to 3:30. It's been like this for years & I would have thought GoTo would have figured this out & fixed it by now.
Save template trainings, or copy previous training sessions
I conduct the same web training on a regular basis during peak times of the year. I know I can simply copy/schedule a similar training. I do this all the time. However, that training has fallen off my "Past Trainings" list so I don't have the option to Copy it anymore. It would be nice if I could create my own set of Training Session templates that I can use repeatedly. I can't see if this is possible somewhere.
Shared content library to re-use Polls, Surveys, Videos and Branding
I wish ALL stuff with go to webinar was a "library" feature - logos for branding, survey questions, poll questions, handouts... etc. It is annoying to have to reinvent the wheel each time - or try to remember to "clone" the appropriate webinar so all the stuff copies over. It would be nice to be able to pick from a menu of stuff in your account. Note: This conversation was created from a reply on: Handouts for all Sessions in a Webinar.
'Cancel this Registration' to be listed as optional
We recently discovered the 'cancel this registration' appearing on our reminders e-mail notifications as well as the confirmation of registration screen. We would like to see it made optional for those organizations that need it, our company does not want it and therefore have to go through great lengths to be sure it does not interrupt or confuse our students. Our classes are decided 2 weeks out and at that point there is no option for a refund, but having this comment in the reminders leading up to the training, it makes it seem to our students that it could be an option.Schedule a time and date (in the future) for when people can begin registering for a webinar.
I would like to be able to schedule a time and date for when people can begin registering for a webinar instead of registration becoming active immediately. I like to publish my events on the GoTo Channel to provide awareness of the event but I don't want to allow folks to begin registering too early.
