We need a Select All option in the admin console
after adding a new device group - you must enable access to each username. The online tech told me I have to select all of the user groups - even if they were previously selected. And there is NOT a select all button!!! Nor does the click and shift-click work! This is crazy - I had to go and click on every single device user group - I have over 60 clients - each is a device group. Not fun!1.5KViews0likes1CommentGroups - Sorting enhancement
The list of Groups seems to sort in a random order (possibly) order of creation. We can sort the list manually into alphabetical order, but it doesn't keep this setting and we have to keep re-sorting. An option to either set the default sort order or to save the selected sort order would be very helpful.1.4KViews6likes4CommentsAdd the group name column to the windows update pages
I have 4 new car dealerships. We have the same departments at each store so I label the computers similarly. With out knowing which group they are in I cannot do the updates. This would help me tremendously. By having the group name I would know the persons day off and could do the windows updates. Once the schedule windows update option is operational that would help also. Thanks849Views0likes2CommentsAllow User Groups to be assign permission to device groups
Hi All, I have a suggestion that I think would help streamline the provisioning and user management processing in GoToAssist/GoToResolve, allowing user group to be assigned permissions to a device group. The primary efficiency here would be that you can assign a single user group to multiple device group and thus lower the amount of user configuration needed to a single assignment. For more advanced enterprises this change will also allow automatic provisioning, which can already add users to a user group on creation, to provision access to device groups with zero administrative interaction. In organizations that have role based access control implemented this could result in a true zero touch identity architecture for GoToResolve. Suggestion Example: User Group 1 has access to Device Groups A, B, and C User Group 2 has access to Device Groups A, B674Views4likes1CommentRemote Execution and Windows Updates
When creating a remote execution job and running it, the devices that are offline fail. There should be a selection box to have the offline devices run the execution the next time they are online. This option should be available whether it is a scheduled job or the job is running immediately after creation. This option should also be available for the windows updates.244Views7likes0Comments