What's new with GoTo Webinar - September 2025
Hello GoTo Webinar Community! In addition to the new registration page making its debut in September, we have another update to highlight. In-Player Transcripts for GoTo Webinar Recordings To enhance your experience when watching recordings of GoTo Webinar sessions, we’re excited to introduce transcripts directly within the video player. Previously, transcripts were only available outside the video, making them inaccessible during full-screen playback. With this update, you can now follow along with the spoken content as you watch—making it easier to engage with your videos. This improvement also advances our commitment to accessibility, helping us make GTW sessions available to a wider audience. Details Below are the main changes that are being introduced: Registrant View: Transcripts are now embedded in recorded videos viewed by session registrants. Organizer View: Transcripts are also available when organizers play GTW recordings from their dashboard. Enhanced Transcript Format for managing large content: Transcripts are divided into manageable segments for better readability. Each segment is no longer than 300 characters. Each segment covers up to 10 seconds of audio. Segments are split at natural language boundaries for a smooth reading experience. Note: This release is available for all GoTo Webinar users. Currently, it supports Tablet and Desktop devices. Mobile device support is planned for a follow-up release in early Q4. Please share your questions, comments and feedback below.Introducing GoTo Webinar new Registration Page
This month we are rolling out a new registration page design for GoTo Webinar with the aim at increasing conversations from page visits to confirmed registrations! The new design features an improved user interface, now prominently highlighting speakers to make your webinars more appealing and engaging, helping organizers attract more participants to their events. Registration Page Updates: Fresh New Look: Sleeker, more modern UI for a better experience. Improved Layout: Updated placement of logo and feature images for a cleaner, aligned design. Speaker Highlights: Option to display event speakers—easily add them via your dashboard. Speaker Details: Add speaker bios and social links to showcase your lineup. Important Notes: This is a gradual rollout throughout September This update will be rolled out gradually, starting with a small group of customers next week (about 1%), and reaching all customers by the end of September. Automatic Update for Your Webinars Once the new feature is enabled for your account, all webinar registration pages for your users will be automatically updated to the new design—no action required on your end. New Options for Featuring Speakers If you add speakers in your webinar settings, you’ll now have the option to display them directly on the registration page, making it easier to showcase your presenters to potential attendees. More to Come: In October, we will be adding additional new fields, like description and social links for presenters to the webinar dashboard with option to show them on the registration pages. Also, we working to bring speaker info to the GoTO Webinar Mobile App Registration page. We will closely monitor usage and feedback over the next few months. Please let us know what you think in the comments below.New Feature: Interprefy Integration in GoTo Webinar
We’re excited to announce the integration of Interprefy with the new GoTo Webinar experience! This innovative collaboration empowers organizers to host webinars with live interpretation support in multiple languages, ensuring seamless communication. Interpretation can be provided using AI or live human interpreters, offering flexibility to meet your needs. To use Interprefy, follow the below steps: Obtain a Token Key Submit a request via the Interprefy team (accessible through the webinar dashboard under LIVE INTERPRETATION). The Interprefy team will provide a quote based on your requirements. After payment, a token key will be generated, and a dedicated Project Manager from Interprefy will assist in conducting the webinar. This process typically takes 2-3 business days. Add the token key Log in to the webinar dashboard in the new GTW experience and input the token key for each webinar session. One token is needed for each webinar session. Please note, Interprefy tokens are valid only for use with the new GTW experience. Use the Interpreter in-session During the webinar, participants will see an Interprefy widget in the bottom-right corner of their session screen. Click the headphone icon to select a preferred language for interpretation. Once selected, participants will hear the interpreted audio instead of the speaker’s original audio. The support article can be found here. Let us know if you have any comments or questions!New Feature: Delete Past Webinars
What to know: How to delete: Select the desired entry and then select Delete webinar in the top right, or select the three dots > Delete webinar directly from the desired entry in the Past Events tab When a webinar is permanently deleted: Attendees can no longer access certificates, recordings or survey links in the follow-up emails. Any pending follow-up emails for the webinar will be canceled. What is not impacted: Organizers can still access webinar recordings from the Video library Organizers can access the reporting data from the Analytics page. For more information on how to view and manage past webinars, see this article.New Feature: GoToWebinar organizers can block certain email domains
What's new for Organizers: Until now, organizers could only add allowed email domains but now they can block domains as well. Organizers can add up to 50 different domains in total. Note: Organizers can only add either allowed domains or blocked domains. They cannot add both at the same time. What will attendees see: When attendees (for whom the domain has been blocked), try to join the webinar, they would be shown a message that they cannot join the webinar. How to use this feature: Users can access this setting via the Restrict access option under the Registration module.
