Forum Discussion

nicoscu's avatar
nicoscu
New Member
3 years ago

Black screen while connecting to a remote computer

Hello! I am connecting to a remote computer, but once i log to it shows a black screen where i cant do anything.

 

If i do a print screen and paste it in a document, it shows me the content.

 

What should i do?

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi nicoscu, welcome to the community.

     

    Can you please provide some more details about the computer you are connecting to? What operating system and version of the operating system is being used?