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clages1's avatar
clages1
New Contributor
7 years ago

Connecing in remote compute do no work on all PC's , but file transfer works fine

Using Logmein Client, accessing any of the 25 servers i Have , to file transfers  works fine
but If i choose Remote access , do not work in any of this 25 serves
i have tryied  to access using diferent computer to check if it is a Internet problems or firewall etc
In all of them i can not access. It say i am connect, but the screen keep  Hourglass running forever

 

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  • clages1's avatar
    clages1
    New Contributor
    7 years ago
    tks for reply
    i did not do nothing  in the computer, and Now is working again
    tks anyway
    att
    carlos lages
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    clages1  It is very strange that different web browsers on different PCs behave differently.  If you don't have any plugins that might be causing a problem there, have you compared working browser versions with each other?  If so, have you tried completely reinstalling one of the problem web browsers to test further?

  • clages1's avatar
    clages1
    New Contributor
    7 years ago
    In my computer with win7 64 Pro  using Chrome or Firefox  do not work
    in the same computer using Internet Explorer works
     But i have noted thar IE use another way to connect, do not use LogmeIn client.exe
     In another computer using Win10 64 pro   Chrome and Firefox  works FineI can not understand that  file transfer check Authetication the same way  remote acess
     
    att
    Clages
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    clages1  It sounds like you've narrowed down the problem to your Windows 7 PC? 

     

    Have you tried a private browsing window on there to see if it helps the connection? 

    If not, could you specify what browser versions are causing the problem?

  • clages1's avatar
    clages1
    New Contributor
    7 years ago

    more information
    in my machine with win7 64 pro  using FireFox  or  Chrome  do not work
    using Internet Explore  works

     

    using for first time a Win10 64 pro  using FireFox  works  fine