terranceh
5 years agoNew Member
LogMeIn Central disconnects from an Intel NUC 7i5BNH shortly after connecting to it.
Intel NUC 7i5BNH
Connection: Hard wired.
Windows 10 Pro 64-bit
Version: 1809
OS build: 17763.805
I am trying to figure out why I am disconnected from an Intel NUC shortly afer connecting to it. If you were looking at it, here is what I see.
- I click the nuc in LogMeInCentral.
- I am prompted for the username and password. I enter that successfully.
- I am taken to the Central interface that gives me metrics about the nuc.
- I see the remote control window pop up, and I see the desktop wall paper of the nuc, and the reconnection spinner immediately pops up.
- After about ten seconds I am disconnected from the nuc on the remote control screen, and disconnected from the screen in my chrome browser that gives me metrics about the nuc.
If I go look at the nuc, I see an Error from LMI Guardian. It reads "LogMeIn Guardian has deted a problem with the LogMeIn software installed on this machine.
Here are some of the juicy errors I see int he log.
2019-10-11 23:57:26.216 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Logger - The NixSyslogWriter disabled 2019-10-11 23:57:26.217 - Error - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Logger - Can't initialize NixSyslogWriter 2019-10-11 23:57:26.217 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Logger - ------------------- Start ------------------ 2019-10-11 23:57:26.217 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Logger - Log level: 6. Logger using settings: 'Log'. 2019-10-11 23:57:29.106 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - OESISWrapper::OESISLib - OESIS setup succeeded 2019-10-11 23:57:29.106 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - OESISWrapper::OESISLib - OESIS Library version: 4.3.890.0 (Resource version: 4.3.890.0) 2019-10-11 23:57:29.201 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - AVBridge - AVBridge connecting to Service 2019-10-11 23:57:29.201 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Connect to: LogMeIn_AVMan 2019-10-11 23:57:29.703 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - AVBridge - IPC Alive & DataAvailable 2019-10-11 23:58:30.272 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - AVBridge - IPC Alive & DataAvailable 2019-10-11 23:58:30.272 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - AVBridge - AVBridgeMain exit 2019-10-11 23:58:30.771 - Error - LogMeIn - IPCStream Server - \\.\pipe\LogMeIn_AVMan - Error in Peek from IPCStream. 2019-10-11 23:58:31.321 - Info - LogMeIn - NT AUTHORITY\SYSTEM - 06980 - 0x00000A00 - Logger - ------------------- Stop
Below is the reference ID to the logs sent through the LogMeIn error report interface
Reference ID: 6758911ce5662c3f780ffe5e0796597d
Thus far, I have tried to uninstall, and reinstall LogMeIn.
Ran windows updates.
Updated the graphics driver.