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mattgrant's avatar
mattgrant
Active Contributor
6 years ago
Solved

Logmein client remember my choice check box not showing after client is downloaded

I have this ongoing issue with my main desktop that I use to manage my client's computers with. When I try to connect to a client computer it has a pop up that says t"his site is trying to open logmein client". Normally it will have a checkbox to "remember my choice" once the client is downloaded and kept on the computer. But for some reason on this one desktop, it does not give me the check box. I have a laptop and another desktop where I originally get the pop up with the check box and everything works as it should.

 

I reloaded my computer yesterday to try and fix the issue, but it is still happening. I am using the latest weekly version of Edge Dev (Chromium based Edge). I know you are going to say, that using Edge Dev is the issue, but the other desktop and laptop are running the same version and they are setup to sync settings across my MS account. LMI still works as it should, but it is a PIA to click open every time I connect to a computer. I have literally tried everything under the sun to fix the issue on this one desktop and I cannot figure it out. The same issue happens in Chrome on this desktop as well.

 

Anyone else?

  • mattgrant's avatar
    mattgrant
    6 years ago

    Just for reference, this is how you fix the ability to automatically open LMI client from LMI links without having to click open...

     

    Credit to BrettRoderick for getting me in the right direction.

    For Edge Chromium
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001
    For Chrome
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001

     

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  • BrettRoderick's avatar
    BrettRoderick
    New Contributor
    6 years ago

    Just installed and tested with Edge\Chromium and it worked! Go Us =)

  • mattgrant's avatar
    mattgrant
    Active Contributor
    6 years ago

    Just for reference, this is how you fix the ability to automatically open LMI client from LMI links without having to click open...

     

    Credit to BrettRoderick for getting me in the right direction.

    For Edge Chromium
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001
    For Chrome
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001

     

  • mattgrant's avatar
    mattgrant
    Active Contributor
    6 years ago

    Figured it out! I had to make an Edge key under Microsoft, then add the DWORD. Now it works like it used to :)

     

    Thanks for the guidance!

  • mattgrant's avatar
    mattgrant
    Active Contributor
    6 years ago

    Just as a test I created a Policies\Chromium\Edge\ExternalProtocolDialogShowAlwaysOpenCheckbox and it does not work.

  • mattgrant's avatar
    mattgrant
    Active Contributor
    6 years ago

    No luck on adding that registry key. I am using Edge Chromium if that matters. Would I need to make the key for Chromium instead? Any chance you can screenshot what you have under the Chromium key?

     

    I just tested this under Chrome after adding the entry and now it has the checkbox when first running the LMI client. It did not work before the registry entry was added, so I know I am on the right  path.

  • BrettRoderick's avatar
    BrettRoderick
    New Contributor
    6 years ago

    You will need to create it:

     

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001

     

  • mattgrant's avatar
    mattgrant
    Active Contributor
    6 years ago

    I just checked two of my computers and neither of them have Google folder under HKLM\Software\Policies\ and Chrome is installed on both of them.

  • BrettRoderick's avatar
    BrettRoderick
    New Contributor
    6 years ago

    Creating this key will restore the functionality with Chrome 79+

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
    "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001