Forum Discussion

15 Replies

  • Yahaira's avatar
    Yahaira
    Retired GoTo Contributor
    9 years ago

    leglessmatt hi Matt, thank you for reaching out to us!

     

    We would be happy to assist you. Please contact Customer Support directly for assistance with this matter. 

     

    Regards, 

     

    Yahaira

  • Hi,

     

    Please could I request all my accounts (product account, forum account etc) to be permantently deleted as soon as possible.

     

    Many thanks,

    Matt

  • Altsprachenfreu's avatar
    Altsprachenfreu
    New Contributor
    10 years ago

    Hello!

     

    Last Sunday, I signed up at LogMeIn Hamachi and I now seem to have a trial of LogMeIn Central. I do not this account at all, even not for Hamachi, only because of a fallacy I thought, that I need an account for my use of Hamachi.

     

    I have already written at Sunday to the support, I get at Monday the response, that I should confirm, that I would like my account to be deleted. At the same day, I confirmed this (wrongly?), than I got at Thursday a survey. I replied than if something was wrong, but I have not got an answer yet.

     

    Now, two things:

     

    First: If a member of LogMeIn Team reads this, could he/she delete my account named Altsprachenfreund@gmx.de. My ticket number was 03863738.

     

    (Second: What happens, when the trial ends? Becomes it automatically a premium account, liable to costs, or can I decide, whether I want to become a premium user or to delete my account?)(only important if the Team, whyever, does not delete my account.)

     

    Yours sincerely, Altsprachenfreund