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Forum Discussion
상진
6 years agoNew Member
Please delete all my accounts
Hi,
Please could I request all my accounts imformation(product account, forum account etc) to be permantently deleted as soon as possible.
Many thanks
Hi sdasd2,
If your account is already canceled you can request that your information be deleted through our dedicated site: https://support.logmeininc.com/central/help/privacy-and-security-questions-and-requests
15 Replies
- GlennD2 years agoGoTo Manager
Hi sdasd2,
If your account is already canceled you can request that your information be deleted through our dedicated site: https://support.logmeininc.com/central/help/privacy-and-security-questions-and-requests
- sdasd22 years agoVisitor
I request account deletion.
name: sdasd2
email: (removed for privacy - GlennD )
- AshC5 years agoRetired GoTo Contributor
iLobbo Account deletion requests must be confirmed for security purposes though a Customer Support case. I'm sorry that we cannot handle these directly in the Community.
- iLobbo5 years agoNew Member
I have an account in your database with the name Luan Lima, and email luanlima021208@gmail.com. I am not using this account anymore and would like to formally request the remove of all my personal and private details from your database, please delete the account and also erase notification, if any.
- luigica6 years agoNew Member
anche io ho lo stesso problema, non riesco a cancellare il mio abbonamento a logmein.
- AshC6 years agoRetired GoTo Contributor
Hello,
Did you use the form associated with this Customer Support article? https://support.logmeininc.com/central/help/how-do-i-contact-support
You don't have to call into the Support Department, but you must go through that specific contact flow for billing assistance.
- MurazumiSCAT6 years agoVisitor
Please delete the account.
I'd like to cancel my contact.Why don't you reply?
Cancel without updating on October 29, 2020.
Don't charge for October 29, 2020.
Use until October 28, 2020.Please call in Japanese between 9am and 5pm Japan time.
Does your company delay the reply in case of cancellation?
Are you making a fool of the company that cancels?I've been emailing for more than half a year.
Why not reply?-----------------------
This is a confirmation email to let you know we’ve received your support request. Due to the COVID-19 pandemic, we are seeing an increase in volume as more people are looking for a reliable remote work solution. There may be a delay in our response, and we appreciate your patience during this time.
--------------------------
Why do I only get this email?
- SLBradford6 years agoNew Member
Same boat. I wish someone would provide an answer. This is asked multiple times throughout the forum. I want my email address removed completely from the system. Hope someone actually responds. I do not want to contact sales/support and get a pitch or worse just wait endlessly on line. Please provide a way to do this.
- SwCapres6 years agoVisitor
Hi I have tried to call on phone and e-mail to get my account deleted but still with no luck.
Can you please delet my account!
Regards
SW
- Former Member6 years ago
I wanna delete my logmein account, I don't wanna have it anymore, But there is no way i found to do so and i cannot call support because I don't have a Phone number so please can you delete my account permanentely from your website or tell me a way to do so myself. Thank You !