Forum Discussion

dejavu408's avatar
dejavu408
New Contributor
4 months ago

Report installed application inaccurate

When running a report on installed application, specifically for Adobe products I've noticed for a very long time now that LMI would that either a product still exists when it has been removed for a very long time already or the incorrect verion number is installed. 

 

Anyway to fix this to make it more accurate?

  • KateG's avatar
    KateG
    GoTo Manager
    4 months ago

    Hi dejavu408, 

     

    I've not been able to find a direct cause as to why Adobe products are not updating on your reports. You may want to reach out to customer support who can take a look into your reports and do a deeper investigation.