Forum Discussion

bransby's avatar
bransby
Visitor
6 years ago

Trouble accessing Windows XP machines remotely.

My organization has begun using Logmein for remote access.  I am aware that Windows XP is no longer supported by Logmein, but we have a couple of machines that still need to use Windows XP.  

 

I was able to install the Logmein software on the XP machines using an old installer.  The machines show up in LMI Central, but if I try to connect to one of them using a web browser (seems to be the same on any browser), it directs me to download the Chrome extension for LMI, which is a broken link and seems to no longer exists.  I am able to skip the installation of the extension and access the machines remotely through Java, but this method is cumbersome.

 

If I try to access one of the machines through the LMI mobile app, I just get a message that says "Network Error", and I can't access the Windows XP machines.  

 

Any advice?

  • ShaneP2's avatar
    ShaneP2
    New Contributor
    6 years ago
    bransby wrote:

    My organization has begun using Logmein for remote access.  I am aware that Windows XP is no longer supported by Logmein, but we have a couple of machines that still need to use Windows XP.  

     

    I was able to install the Logmein software on the XP machines using an old installer.  The machines show up in LMI Central, but if I try to connect to one of them using a web browser (seems to be the same on any browser), it freejobalert gimp notepad++ directs me to download the Chrome extension for LMI, which is a broken link and seems to no longer exists.  I am able to skip the installation of the extension and access the machines remotely through Java, but this method is cumbersome.

     

    If I try to access one of the machines through the LMI mobile app, I just get a message that says "Network Error", and I can't access the Windows XP machines.  

     

    Any advice?

    I think there are no proper support  for XP systems as far as i know.

    Regards,

    Shane