Forum Discussion

Toby (Frantik I's avatar
Toby (Frantik I
New Member
9 years ago

add weekends to non working days

The only question I could find was 2 years ago, but is there a way to put weekends on non working days?
  • JSNedela's avatar
    JSNedela
    New Contributor

    Did you find a solution to this?  I see this question asked a couple time but no resolution from LogMeIn.  Seems there should be a method to exclude weekends and after hour incidents from affecting SLA's.

    • ryanLaportaSCG's avatar
      ryanLaportaSCG
      Active Contributor
      Navigate to your SLA levels, then click more for each priority. Has a drop-down on that page to define your working hours and exclude weekends.
      • JSNedela's avatar
        JSNedela
        New Contributor
        ah, ok, I see it now. Drop down has several timeframe options. thank you! good to go...