Forum Discussion

MilesP's avatar
MilesP
New Member
9 months ago

Cannot login to GoToWebinar

Since I changed my internet router I have been unable to access any webinar from any of my Apple devices so it’s a given that they can’t all have the same issue with each one exhibiting pretty much the same points of failure.
Can anyone tell me the ports that are utilised? So I can check the firewall to ensure none of them are closed.
Should this turn out to not be the problem then I’ll post a very detailed breakdown of what the symptoms are.
Thanks all.
  • MilesP welcome to the GoTo Community. 

     

    This article outlines the main ports.

     

    If this does not resolve the issue let us know a bit more about what's happening and how you can't login. 

  • KateG's avatar
    KateG
    GoTo Moderator

    MilesP welcome to the GoTo Community. 

     

    This article outlines the main ports.

     

    If this does not resolve the issue let us know a bit more about what's happening and how you can't login.