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AllforOnePL's avatar
AllforOnePL
Active Contributor
4 years ago
Solved

Custom bacground for panelists

Hi, we tried it with backgrounds using ChromaCam and it works well only for organizer (when I'm logged in GoTo). Our presenters (panelists) have only Lite version of ChromaCam - there is always watermark and no option for custom bacground (uploading own files). How do you suggest to solve this, any ideas? We need our panelists to have professional, own backgrounds. But our panelists don't log in GoToWebinar account, they just use their panelists' links. Help.

  • KateG's avatar
    KateG
    3 years ago

    Hi Silvi welcome to the GoTo Community. 

     

    The new GoTo Webinar is currently available in beta, so you can test the background feature. When it is available for your account, you will see a banner at the top of your dashboard after your sign in on the website. 

     

    Check out Glenn's post here for more information 

     

     

16 Replies

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  • AllforOnePL's avatar
    AllforOnePL
    Active Contributor
    4 years ago

    Hi, #Ash , and what about GoTo Corporate Account users, is the situation any different? We have online account for 1 organizer.

    Best!

    Aleksandra

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Current estimates to upgrade most Webinar users is within the next quarter, but could be sooner.  You will receive notification of the process in advance of the exact date. 

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 years ago

    Hi Anastasis_it,

     

    We do not have a release date to share just yet as we are working on feature parity still to ensure all GoToWebinar features will be available in the new experience.

     

  • Anastasis_it's avatar
    Anastasis_it
    Active Contributor
    4 years ago

    Thank you Ash!

    Is it available an approximate date of release?

    Thank you very much again!

    Roberto

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi there,

    When GoToWebinar customers receive the new and improved GoTo app there will be additional webcam customization options so that ChromaCam may no longer be needed for many effects. 

     

    Thanks for your patience. 

  • Anastasis_it's avatar
    Anastasis_it
    Active Contributor
    4 years ago

    Hi! I've had the same problem and the ChromaCam support was so kind to mail to the panelists a 14 days account. Despite their kindness This can't be a real solution, moreover since some panelist don't want (or sometime can't) install third-party sw for that.
    So, please Logmein, implement this function, as well as the PC audio streaming of the panelists.

    Thank you.