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Forum Discussion
Solved
Dashboard breakdown
At dashboard.gotowebinar.com, receive "We are experienced a breakdown. Please refresh your page or comeback at a later time" error.
From my region, and using Google DNS, and root DNS, unable to resolve analytics.gotowebinar.com and global.gotowebinar.com IP addresses.
https://mxtoolbox.com/SuperTool.aspx
Dashboard.gotowebinar.com’s IP address is correctly maintained.
Analystics.gotowebinar.com’s IP address is incorrectly maintained. Note the white cross for status.
Global.gotowebinar.com’s IP address is incorrectly maintained. Note the white cross for status.
14:39:15.09 | C:\Users\lim.yewhan>nslookup global.gotowebinar.com
Server: aafdc01.aafmal.local
Address: 131.7.10.105
Non-authoritative answer:
DNS request timed out.
timeout was 2 seconds.
Name: global.gotowebinar.com
Hi AshC
Dashboard breakdown seems resolved.
Now, I am able to load dashboard.gotowebinar.com page using corporate network.
Resolved by setting my internet-service-provider's domain-name-service server, as the top most Forwarders, for my company's domain, in domain-name-server manager.
No idea, why issue occurs when Google DNS server, was set as the top most Forwarder.
3 Replies
Hi AshC
Dashboard breakdown seems resolved.
Now, I am able to load dashboard.gotowebinar.com page using corporate network.
Resolved by setting my internet-service-provider's domain-name-service server, as the top most Forwarders, for my company's domain, in domain-name-server manager.
No idea, why issue occurs when Google DNS server, was set as the top most Forwarder.
