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Problems with bulk upload of registrants
I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but then I receive an email message telling me there was a problem with the bulk registration.
My company's email is tomorrow and I need to have these 1,000+ names added. The file is only 65 kb so I don't think it's too big.
Working in Chrome, btw.
Yes, that's what I used. Apparently the problem was the accent marks in the names -- even dashes and periods in names. I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv.
11 Replies
Hi,
Can you please check it:
- if there only 3 columns the first is: First Name, Last Name, Email address
- there are no special characters like: /; _
- the file format is csc (coma separated UTF8)
