Forum Discussion

E_56h's avatar
E_56h
New Contributor
3 years ago

Special Character Support

In reminder emails and invitation emails received through Outlook, special characters (such as a registered trademark symbol) are not supported in the title. Further to this, the calendar hyperlinks and 'time until the webinar' values display random characters. Please can this be fixed?

 

 

Email
  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    Hi E_56h I'm reviewing ideas and moved your post here since it sounds like a bug. I'm not able to replicate this on my side. How is this being viewed? Does this happen with ever reminder sent?

    • Webs's avatar
      Webs
      New Contributor
      3 years ago

      Hi Kate - I'm having the same issue. The email was a reminder that I was an organizer for an upcoming webinar. I'm viewing it in Outlook and haven't had an issue in the past, just recently. I've attached an image. Thanks in advance for any help you can provide.

       

       

      • KateG's avatar
        KateG
        GoTo Manager
        3 years ago

        Webs Welcome to the Community and  thanks for your contribution to this issue. For further investigation, can you let me know Outlook version you are on. Is the webinar being conducted in English or a different language?