Special Character Support
In reminder emails and invitation emails received through Outlook, special characters (such as a registered trademark symbol) are not supported in the title. Further to this, the calendar hyperlinks ...
Forum Discussion
Webs Welcome to the Community and thanks for your contribution to this issue. For further investigation, can you let me know Outlook version you are on. Is the webinar being conducted in English or a different language?
Webs thanks again for your report. This has been forwarded to the team. I'll update this thread when I learn more. I'm sorry for the inconvenience.
Hi Kate,
Apologies, I received no notification that this issue was being looked into. I'm glad it was!
I am still experiencing the same issue with webinar reminders. All in English. The version of Outlook we use is as below in the screenshot.
Kind regards,
Emma
Hi E_56h thanks for returning to the Community.
The team has found that the issue can be due to an encoding mismatch. By changing the
encoding to utf-8 in the outlook setting, it should resolve the issue.
Below are steps to change the encoding in the outlook settings:First go the ACTIONS Tab
2. Then Go to The Other Actions
3. Then Choose Encoding Option
4. Change the Encoding to utf-8Note: Different Outlook versions have different steps to update their encoding rules. You can google the steps to take to update the encoding if this does not match what you currently see.
