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Forum Discussion
DustyD
3 years agoActive Contributor
No results when filtering by Label
Attempting to filter by Label, when clicking the drop down to select one, it just clocks and never presents a list to choose from.
Hi all,
We have found the root cause, and fix is on the way.
Estimated availability is mid-next week (around 9th, Aug).
Thanks for the report and sorry for the inconvenience.
Br,
Robi
9 Replies
- GoTo_Robi3 years agoGoTo Contributor
Hi,
Sorry for that, we have found an issue during testing, so we had to postpone the release.
The engineering team is working on making it available asap.
Thanks for your patience.
Br,
Robi - ramonbakker3 years agoActive Contributor
Hi Robi,
This issue is still not fixed.
Any update?
- DustyD3 years agoActive Contributor
I'm sure it may be related, but noting that Labels are also not populating when trying to add one on a device; there are no existing Labels found to choose from. I can add the name but it displays as a new Label.
- GoTo_Robi3 years agoGoTo Contributor
Hi all,
We have found the root cause, and fix is on the way.
Estimated availability is mid-next week (around 9th, Aug).
Thanks for the report and sorry for the inconvenience.
Br,
Robi
- GlennD3 years agoGoTo Manager
We have a ticket open with the team for this issue. I am following the ticket and will post an update here once there is news.
- ramonbakker3 years agoActive Contributor
I have exactly the same problem in as well the desktop app, Chrome and Edge. The label filters list is not loading and the loading spinner just keeps on spinning.
Also i cant add some devices to a group (i can with some but not all)
- DustyD3 years agoActive Contributor
Yes the appearance is slightly different but that is where I am attempting to Filter. I'm using the web browser.
- Boyd B.3 years agoContributor
I have the same issue the OP. Nothing ever populates in the drop down menu. Just a spinning indicator in the Console App and in the web browser.
- GlennD3 years agoGoTo Manager
Hi DustyD, welcome to the community.
So you open the filter and click to select a label but the dropdown menu does not load like this?

Are you using the desktop console application or a web browser window?