Forum Discussion

Active Contributor

3 years ago

Solved

Starting a remote session requires a page refresh

When starting a remote session in the past day or two, every time I get this message

This page is having a problem

Try coming back to it later.

You could also:

Open a new tab

Refresh this page

Error code: STATUS_BREAKPOINT

G2R version 1.12.2.2609

Edge version Version 119.0.2151.72 (Official build) (64-bit)

DustyD
Active Contributor
3 years ago
That issue seems to be resolved now. 😊
On a side note, I still cannot use the Right Shift key to enter characters in remote sessions.
DustyD
Active Contributor
3 years ago
I logged out of G2R, closed and re-opened Edge, logged in and now I cannot get past the yellow ‘Email verification pending’ banner.
I have clicked Resend link, and have clicked the Verify button in the resulting email.
GoTo_Robi
GoTo Contributor
3 years ago
Hi DustyD,

Can you please check if you still repro the case?

We have fixed it; we can not repro it anymore.

Please confirm after a logout-login and refresh.

Br,

Robi
GlennD
GoTo Manager
3 years ago
Hi DustyD,

Thank you for reporting this, I was able to reproduce the error and I am opening a ticket for this issue.
GoTo_Robi
GoTo Contributor
3 years ago
Hi DustyD ,

Thanks for the report.

I have forwarded to our engineering team to check.

I will keep you updated.

Br,

Robi