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SLP1's avatar
SLP1
Active Contributor
4 years ago

"blank screen" not working properly on M1 iMac Big Sur 11.4

When I select "blank screen" from the menu bar "options" my screen goes white with ghost shadows of images.  If I then deselect "blank screen" screen remains the same and is unusable.  Anyone else have a similar experience?  Thanks for any ideas or suggestions.

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  • Macsterguy's avatar
    Macsterguy
    Active Contributor
    4 years ago

    Exactly the same issues here with a new M1 24" iMac

  • SLP1's avatar
    SLP1
    Active Contributor
    4 years ago

    I could trash the present software install and reinstall if you think that is the problem.  I have had compatibility issues with other software with the new M1 chip and find it easy to (rightly or wrongly) find the hardware suspect.  Wondered if anyone one else is running LogMeIn on the new chipset without issue.

  • SLP1's avatar
    SLP1
    Active Contributor
    4 years ago

    It's a fresh install on a new computer.  

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi SLP1 

    Sorry for the recent behavior change there. 

     

    Since the problem began have you tried a full re-install of the LMI endpoint software on the Mac host ?