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theboynorm's avatar
theboynorm
Active Contributor
8 years ago
Solved

Display Glitch - iOS and MacOS High Sierra

I have been a long standing user of Logmein coming up on 8 years, without out fault or major issue until in a recent update to Mac OS high Sierra. Now when I remote login to my Mac Mini or iMac any open applications I get the outline of the application window and all details of the application id a blurry mess. items located on the desktop are also covered by a white box (blank area) see below.

  • GlennD's avatar
    GlennD
    8 years ago

    For anyone else experiencing this issue, connecting a monitor or at least a headless HDMI adapter will engage the video driver so that the screen is displayed correctly when you connect.

     

     

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  • GlennD's avatar
    GlennD
    GoTo Manager
    8 years ago

    Hi theboynorm

     

    We'd like to work with you on this issue, I will PM you so we can get a ticket started.

     

  • tomiy123's avatar
    tomiy123
    Visitor
    8 years ago

    Thank GOD I'm not the only one with this issue since updating to 10.13.4.

    I have no idea what to do at this point... I've already tried reinstalling logmein but that didnt help. :(