Hello,
For some reason, i`m getting this when i`m trying to login to LogmeIn Client:
Your computer is offline
Sorry, LogMeIn requires an Internet connection. Please check your network.
(for some reason, i dont have permission to upload screenshot)
Obviously, i do have internet and nothing wrong with the internet connection, as i`m able to surf and use the internet.
Thank you!
Hey Kate,
I think you misunderstand the problem i`m having it. is not the same. the user is already logged in with the client.
this is totally different, I`m not able to actually login into logmein client desktop application itslef.
i cannot post screenshot so you can better see exactly what`s the message.
What was the soultion to this? I am now having the exact same issue. The desktop client app says I am offline when I am not. Windows 8.1 pro.
Hi pismo100,
That message means that our software is unable to reach our servers. We are not seeing any service issues at this time so this maybe a firewall issue. For a fast resolution I would recommend calling our toll free support so one of our agents can troubleshoot with you directly on your computer https://support.logmein.com/pro/contact
I can access thru the website no problem. It downloads ( and then always deletes) a file to run client on my PC to access a remote computer. But I cannot use the desktop client app.
