Forum Discussion
11/30/22 Security Incident
How are people feeling about the Security Incident? Do you feel comfortable to be using LogMeIn? Have you turned off LogMeIn until you have more information?
Hi,
We understand your concern, as our investigation is still ongoing we are limited on what details can be shared currently.
- As soon as we learned of the incident we engaged Mandiant, a leading security firm to help with the investigation.
- We continue to deploy enhanced security measures and monitoring capabilities across our infrastructure to help detect and prevent threat actor activity.
- At this time, we have no evidence that our services are unsafe to utilize and security measures remain in place. Additionally, as part of our efforts, we continue to deploy enhanced security measures and monitoring capabilities across our infrastructure to help detect and prevent threat actor activity.
We have locked down all of our accounts, which has caused a fair amount of issues within our workflow.
Is there any official response that GoToMyPC was NOT affected? Not a "we don't see anything as of yet".
I haven't seen an official response that GoToMyPC or LogMeIn Central/Pro was not affected?
- Yeah same here. Knowing either way would be good.
Still no news? Man, its been like 3 weeks and not a peep officially that services were NOT affected. We still have our services shut down because we cannot determine anything from the initial response. I have since talked with Customer Care its crazy to me that no update has been given to the terrible initial communication.
