Forum Discussion

randallcorn's avatar
randallcorn
Active Contributor
6 years ago

AutoCad authentication conflict with Logmein

On the current release of AutoCad and the past several releases there has been an issue while trying to authenticate AutoCad subscription.  You get an error:   Error: "The License manager is not fun...
  • etb's avatar
    etb
    5 years ago

    I have not really tested this, but it is probably worth a shot for you to try.  Anecdotally, I feel like if we sign in to the Autodesk Desktop Application, it seems like it might be a workaround for this issue.

     

    In other words:

    1. Install AutoCAD (or whatever Autodesk software you need).  Don't worry about activating yet.
    2. Install the Autodesk Desktop App and sign in to that using the Autodesk account that has your AutoCAD license assigned to it.
    3. Then go back and open AutoCAD and see if it is activated and/or gets around the issue discussed in this thread.

    If it works, post back and let us know.  But I definitely still think that LMI and Autodesk should fix the underlying issue.

bmcr's avatar
bmcr
New Contributor
5 years ago

When starting an Autodesk 2020 product on Windows, after several seconds a message such as the following appears and the program must close:  Product License - Out of Time  License checkout timed out.

The Autodesk support link below indicates  the LogMeIn display adapter and possibly other services cause conflict with their licensing service. 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-License-checkout-timed-out-What-do-you-want-to-do-in-AutoCAD-2020.html

I found an older post about this problem but there was no resolution posted.  Anyone else running into this problem?  (Yes, I know AutoCAD shouldn't be run remotely but right now that's all we have...)