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Forum Discussion
jbrown08322
4 years agoActive Contributor
Can’t see Office 365 FILE screens
I hit this odd problem on several computers when using Remote Control. Say you have Word, Excel, Outlook etc open. You click FILE on the ribbon menu. As you mouse over and click Info, Account or the ...
jbrown08322
4 years agoActive Contributor
I finally figured out this problem. The systems it was happening on were laptops. Turns out the users had closed the laptop lid and that causes the problem. If they leave it open I'm fine.