Forum Discussion

DapperDeveloper's avatar
DapperDeveloper
New Contributor
2 years ago

Cant assign licenses

Hello. I am trying to set up a new user and it shows that I do not have any licenses that I can give but when I look on the website I have 6 to give out. Is there a way I can get this fixed?
  • GlennD's avatar
    GlennD
    2 years ago

    Hi DapperDeveloper, I have created a support ticket for you.

     

Weeze's avatar
Weeze
New Member
9 months ago

Hello, I am trying to add computers to my Companies account. It say's I have no subscriptions when I have 17 to give out. So I am unable to assign a users computer to them because I can't get their computer fully installed. Not the first time this has happened. Very frustrating.

  • GlennD's avatar
    GlennD
    GoTo Manager
    9 months ago

    Hi Weeze, welcome to the community.

     

    Can you please share some more details about which deployment method you are using what exactly happens?

     

    • Weeze's avatar
      Weeze
      New Member
      9 months ago
      I did another install again and for some reason it worked today. I do not know why. I did nothing different today then yesterday.