Forum Discussion

DapperDeveloper's avatar
DapperDeveloper
New Contributor
2 years ago

Cant assign licenses

Hello. I am trying to set up a new user and it shows that I do not have any licenses that I can give but when I look on the website I have 6 to give out. Is there a way I can get this fixed?
  • GlennD's avatar
    GlennD
    2 years ago

    Hi DapperDeveloper, I have created a support ticket for you.

     

Weeze's avatar
Weeze
New Member

Hello, I am trying to add computers to my Companies account. It say's I have no subscriptions when I have 17 to give out. So I am unable to assign a users computer to them because I can't get their computer fully installed. Not the first time this has happened. Very frustrating.

GlennD's avatar
GlennD
GoTo Manager
11 months ago

Hi Weeze, welcome to the community.

 

Can you please share some more details about which deployment method you are using what exactly happens?

 

  • Weeze's avatar
    Weeze
    New Member
    11 months ago
    I did another install again and for some reason it worked today. I do not know why. I did nothing different today then yesterday.