Forum Discussion
GlennD
3 years agoGoTo Manager
Hi AK_Andy, welcome to the community.
I apologize for the frustration. I was able to identify the account of your user that called in and asked Support to check our email server logs to see if the PW reset emails were delivered or not. They did not see any sent so they triggered one just now. Please have Amanda check her email, and if you would like to private message me the email address of the other user we can check that account also. Just click on my user name to see my profile and send me a PM.
HappyHippo
2 years agoContributor
Will we see the ability to reset passwords via the console in the future?