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Tim-E-Tech's avatar
Tim-E-Tech
New Contributor
4 months ago

Client causes grey screen on my laptop if I reboot a remote computer

Ongoing problem here, I reboot the remote computer and my local computer client goes to a grey screen which I cannot exit from.  It took me about 30 minutes yesterday to get my laptop to start respon...
GlennD's avatar
GlennD
GoTo Manager
4 months ago

Hi Tim-E-Tech,

 

Can you please enable debugging so there are logs for review? If you are using a Windows PC you might also want to check the Event Viewer to see if there are any clues to why the client is freezing.