Forum Discussion

MCTJIm's avatar
MCTJIm
Active Contributor
2 months ago

CTRL ALT DEL issue

CTRL ALT DEL is once again plaguing us, noticed it two days ago and thought maybe a glitch so have been logging in through RDP.  I see that there is a fix to use the older version.  Does anyone have the fix link here?  I see that KateG is requesting us to message her by click her name, but i do not see where once i click here name.  Can someone provide the rollback version please or could KateG inbox me with a link.

 

Thank you,

 

Jim

  • KateG's avatar
    KateG
    2 months ago

    10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update, or click the version number of the computer on the computer list in Central, to get the update

  • trflmiuser's avatar
    trflmiuser
    Active Contributor
    2 months ago

    Could I please get this link as well?

    In my case it's one home Mac user who suddenly can't ctrl-alt-del into her Windows office computer. Everyone else seems fine. 

  • BobD2's avatar
    BobD2
    Visitor
    2 months ago

    Can I get a link as well?

    Why can't logmein simply update the app so everyone auto updates with the fix????

      • MattK2024's avatar
        MattK2024
        Regular Visitor
        2 months ago

        Hi Kate,

        May I also please have a link to this older installer? This issue keeps happening for me as well.

    • Sorter's avatar
      Sorter
      New Member
      2 months ago

      hi.  i also need the link for rollback.  on 15702 and c/a/d is non-functional

      .

    • MCTJIm's avatar
      MCTJIm
      Active Contributor
      2 months ago

      EDIT:  removed the new version again, restarted, then installed the file you send me, That did work and its functional again.  Thank you again,

      Jim

       

    • mjohndrow's avatar
      mjohndrow
      New Member
      2 months ago

      Id like this link as well for the older installer as quickly as possible. Thank you!

  • KateG's avatar
    KateG
    GoTo Moderator
    2 months ago

    10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update, or click the version number of the computer on the computer list in Central, to get the update