Forum Discussion

MarkusSTS's avatar
MarkusSTS
Active Contributor
3 days ago

Ctrl-Alt-Delete issue again

(EDIT: May have put this in wrong forum. Apologies. Can't find delete button.)

Initial stages of troubleshooting, but right now accessing two different servers running LogMeIn:

GOOD: Version 4.1.0.15576 (Jul 12 2024)

BAD: Version 4.1.0.15702 (Sep 17 2024)

Ctrl-Alt-Del works only on 15576, but not on 15702. Basic setup on both, using administrative logins to access them in LogMeIn.

Anyone else seeing this?

  • KateG's avatar
    KateG
    GoTo Moderator
    3 days ago

    Hi MarkusSTS 

    Our team is aware of this issue on Central and Pro and is working on a fix. We will update this thread as we learn more. 

    As a workaround, we recommend rolling back to the previous build if you are experiencing this issue. If you need the installer for the previous build, can you please comment in this thread or PM me(click on my username, and message option is on the top right) and I will message you the link. 

     

    • MarkusSTS's avatar
      MarkusSTS
      Active Contributor
      2 days ago

      Hi Kate,

      Not seeing the PM option, but yes I could use the link for the older version. Multiple people in our department are seeing the issue with their systems as well.