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BradTheGeek's avatar
BradTheGeek
New Member
5 years ago

Deployment issues - PC was on different LogMeIn account

I have several Windows 10 PCs I need to manage under LogMeIn Central.  They were previously used under a different (trial) logmein account.  That account has had all users and computers removed and the trial is expired.

 

I am attempting to use a custom deploment created from our dashboard to reinstall these machines.  LogMeIN and LogMen client have been unistalled.

 

When I install with the deployment tool, it installs, butr asks to login and does not start the service correctly.  If I log in, it shows both the old account and the new account.  The computer is added to the old trial account instead of the account the deployment was created from.

 

I have tried uninstalling several times and removing any LogMein folders and registry keys to no avail.  This occurs every time I attempt to install.

 

Any advice is greatly appreciated!

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