Forum Discussion

rvazquez's avatar
rvazquez
Active Contributor
6 years ago

Error message: Failed to download LogMeIn AV package

Trying to install the LogMeIn Antivirus program on about 100 sites and at ramdom some units won't download the Installation Package. We get the message:   "Unable to retrieve LogMeIn Antivirus. Vi...
JAAS's avatar
JAAS
Active Contributor
5 years ago

I was getting this error when trying to install the AV on the same computer I had the web GUI open.

 

Not sure if that was the issue but that's the only thing I tried differently. Try login to logmein.com from a different computer and try again.