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Forum Discussion
rvazquez
6 years agoActive Contributor
Error message: Failed to download LogMeIn AV package
Trying to install the LogMeIn Antivirus program on about 100 sites and at ramdom some units won't download the Installation Package. We get the message: "Unable to retrieve LogMeIn Antivirus. Vi...
JAAS
6 years agoActive Contributor
I was getting this error when trying to install the AV on the same computer I had the web GUI open.
Not sure if that was the issue but that's the only thing I tried differently. Try login to logmein.com from a different computer and try again.