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Forum Discussion
Inquiring about business association agreement (BAA)
We have a company that would like to use the product, but holds/processes electronic protected health information (ePHI) and requires to have a BAA be signed.
I just contacted LogMeIn to request execution of a business associate agreement and was told basicallly "I don't know". What steps can I take to make sure my client is compliant with HIPAA which requires the execution of a business associate agreement because my client records calls/meetings and PHI is stored on the platform?
capgar We can handle BAAs for our corporate (offline contract) customers. This requires contacting Sales directly for a quote and assigned account manager etc: http://solutions.logmein.com/SalesContactUs
I contacted sales before I posted my question. The person I spoke to was very confused and in the end sent me an email asking me to detail out my request. I've yet to hear anything back as of today.
