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Forum Discussion
HelmiPRE
7 years agoNew Contributor
LMI AV - "LogMeIn AV installation failed"
Hi, after there was a hint via E-Mail, i wanted to try the NEW LMI AV... on some it is installing and on others it is NOT installing.. the difference: on Windows 10 Version 1903 it is NOT...
- 7 years agoThe update for existing endpoint went live on update servers today and new installations should get the new package later this week.
Unfortunately testing and fixing a few bugs took longer than expected.
MateNavay
7 years agoGoTo Contributor
Hi HelmiPRE,
Windows 10 Version 1903 is currently only availbale through the Windows Insider preview program.
Nevertheless, we are working on making sure the upcoming version of Windows 10 becomes supported for LogMeIn Antivirus.
Thanks you for bring this to our attention!
Mate
HelmiPRE
7 years agoNew Contributor
Hi Mate,
UPDATE: now you can download this Version
see: https://www.microsoft.com/en-us/software-download/windows10
Have a nice day
Helmut
- MateNavay7 years agoGoTo Contributor
Hi Helmut,
Our vendor is running final tests for the new engine, so we should be able to release a new LogMeIn AV version that supports 1903 sometimes next week.
Thanks,
Mate
- HelmiPRE7 years agoNew Contributor
where are the Anti-Virus Version for 1903????? - promised weeks ago!!!! - URGEND
- MateNavay7 years agoGoTo ContributorThe update for existing endpoint went live on update servers today and new installations should get the new package later this week.
Unfortunately testing and fixing a few bugs took longer than expected.
- HelmiPRE7 years agoNew Contributor
Thank you
i'm just testing an update via Windows Update and an installed LogMeIn AV - what will happen??!! i will keep you informed
Helmut
- HelmiPRE7 years agoNew Contributor
Hi Matt,
i told you about my "testing" - here are my results:
- Origin: Windows 10 with 1809 installed
- Origin: LogMeIn AV installed!!
- Windows Update to 1903 will be processed (no blocking!!)
- after configuring 1903 and installing other updates restart of the system was neccessary
- Status: LogMeIn AV installed and some kind of information troubles.....
-> the LogMeIn dashboard say: everything is OK and working / updates thru dashboard are done / ....
-> the LogMeIn AV on the computer tells: licencees are expired in Content Control and Antimalware
...oops: at 09:30 this morning these licencees were received and the status is the same as on other pc's...
Helmut