Forum Discussion

lisadonlan's avatar
lisadonlan
New Member
3 years ago

LOG4J Vulnerability

Has the LogMeIn Team done analysis and mitigated any risk from the LOG4J Vulnerability ?

Are there any patches or updates that we need to be aware of?

  • AshC's avatar
    AshC
    3 years ago

    Thank you for your patience.

    After a full review we can confirm that LogMeIn Central is not affected by the Log4j vulnerability.

     

    On Friday, December 10th, a zero-day vulnerability affecting a widely utilized open-source logging tool that is part of Apache Logging Services impacted a meaningful subset of the software industry.  The security of our services and customer data is a top priority for LogMeIn.  Upon becoming aware of the vulnerability, LogMeIn investigated and deployed patches where necessary, in order to ensure that our customers and users may continue to safely and securely utilize our services.  We continue to monitor for vulnerabilities and respond should they arise to keep our software and customers safe and secure

  • mtmod's avatar
    mtmod
    Visitor
    3 years ago
    Would love to see a statement from LogMeIn on the vulnerability of Central ASAP.
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    lisadonlan  

    On Friday, December 10th, a zero-day vulnerability affecting a widely utilized open-source logging tool that is part of Apache Logging Services impacted a meaningful subset of the software industry. The security of our services and customer data is a top priority for LogMeIn and we are taking this matter very seriously. Upon becoming aware of the vulnerability, LogMeIn initiated an investigation to determine if any further action is required to mitigate against the vulnerability. Additionally, we continue to monitor for the latest information regarding this issue with Apache to keep our software and customers safe and secure.   

    • jdarhundw's avatar
      jdarhundw
      New Contributor
      3 years ago

      This is the same message they are emailing you if you call support or try and open a ticket. There's no other information being provided yet and that is a concern. They said there is no official announcement and they are only replying with this message if you reach out to them.

      • mockingjay's avatar
        mockingjay
        Visitor
        3 years ago

        this 'no answer' strategy they're employing is absolutely unacceptable. You need to communicate to people better. If you don't know the impacts yet, say that, but provide some newer update other than days and days ago.

    • Kris__ITIT's avatar
      Kris__ITIT
      New Contributor
      3 years ago

      I understand this is a holding message but if we have a challenge with LogMeIn you will have millions of end user devices that might be compromised.  Please provide us some more info as soon as possible so at least we have a chance to implement patches.

    • mtmod's avatar
      mtmod
      Visitor
      3 years ago
      This is not an answer, but it's been marked as the solution.