Forum Discussion

fdoliveira's avatar
fdoliveira
New Contributor
5 years ago

Logmein antivirus install error

Hi everyone   it is not possible to install the logmein antivirus by the panel or by the separate software. The error "the install process was canceled by the user" is displayed at the time the ser...
fdoliveira's avatar
fdoliveira
New Contributor
5 years ago

hello AshC .

 

I already have the logs.

 

how and where can i send them?

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

fdoliveira  From the article I referenced you can either call directly into Support or create a case there for an email follow up.