LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
Forum Discussion
I have a support ticket in with them. If I hear back in the next week, I'll be lucky. Last time something like this happened they denied it was an issue for over a week and then when they finally acknowledged it, they told us we had to uninstall AV on every system and re-deploy it. Needless to say, I wasn't amused.
That is not an acceptable response, we have too many seats for that. My team is also opening a ticket with them. If you get a reply share on the message board. We will do the same.
Just spent a little more than half an hour with support generating a ticket that should be to level 3 by now. I'll keep you posted
