The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
LogMeIn Authenticator Failed
A few days ago, the Authenticator failed to authenticate. I used the backup text option for a 24 hours and tried again. It still did not work.
LogMeIn Technical support advised me to remove the application from my phone and re-install. I did that. Now I cannot pair my phone. The error says Failed to Pair. Network error.
I tried two other phones. Same issue.
I called LogMeIn Technical support. They said they see no issues. Their advice was to disable two-factor authentication. This is horrible advice.
Is anyone else experiencing this scenario?
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