Forum Discussion

nikhsub1's avatar
nikhsub1
Active Contributor
7 years ago
Solved

"LogMeIn Client" is not optimized for your Mac.

Does logmein not give a crap about their software of the Mac anymore? I've been getting this message for months now.
  • AshC's avatar
    AshC
    7 years ago

    nikhsub1  LMI Client v4.1.0.6934 resolved this problem.  Make sure all your clients have updated software, and please let us know if the issue persists. 

nikhsub1's avatar
nikhsub1
Active Contributor
7 years ago

Yes I realize that it is not supported - that doesn't change the fact that the Mac OS client is grossly out of date and has been for over a year. 

bradhs's avatar
bradhs
Active Contributor
7 years ago

The LogMeIn Client is terrible on the Mac, beachball, lockups and just slow.  And, that is correct, the LogMein plugin does not work with MacOS Mojave's version of Safari.  This has more to do with Safari than LogMeIn but Apple has been warning plugin developers to update their apps for a while now...

 

FYI LastPass is also broken on MacOS Mojave.

 

I have a feeling that LogMeIn outsources their Mac development.    They don't come close to the quality of the Windows version. Would be nice to get them to parity.

  • lynskey29er's avatar
    lynskey29er
    Active Contributor
    7 years ago

    Strange part is that it will run with NO OTHER apps/programs running.  The minute I open Excel, Mail or anything else...it just crashes.  Any time frame on the release of the new version...this is maddening!

  • ShammamCS's avatar
    ShammamCS
    Active Contributor
    7 years ago
    nikhsub1 wrote:

     

    it might be a good idea to have some of those developers talk to the LogMeIn dev team.  

    LOL! There is no logmein mac dev team!

    Oh, I didn't know that.  LogMeIn owns join.me and that app works great.  Oh well, trying to live without it for now.

  • nikhsub1's avatar
    nikhsub1
    Active Contributor
    7 years ago

     

    it might be a good idea to have some of those developers talk to the LogMeIn dev team.  

    LOL! There is no logmein mac dev team!

  • ShammamCS's avatar
    ShammamCS
    Active Contributor
    7 years ago
    AshC wrote:

    bradhs HI Brad,

    Sorry for the difficulty.

     

    If you are attempting to utilize LMI services on a BETA version of Mac OS, such as Mojave, you will have to wait a couple weeks post-final-release (fully supported by Apple) in order for us to ensure that all the functions work properly.  While systems are in the BETA testing phase, results may be unpredictable.

    Hi AshC, this warning message has been showing up on MacOS since High Sierra.  It's just more prominent now since this is the last OS version that will support 32 bit applications.   Also, not sure if this matters or not but I'm not having any issues with Splashtop, TeamViewer, join.me or Remote Desktop.  The join.me development team does a good job with Mac support, it might be a good idea to have some of those developers talk to the LogMeIn dev team.  

     

  • bradhs's avatar
    bradhs
    Active Contributor
    7 years ago

    That's the problem really... The client is still 32 bit, cpu util is high.  Thankfully I have Splashtop and TeamViewer both work just fine on Mojave. 

  • nikhsub1's avatar
    nikhsub1
    Active Contributor
    7 years ago

    That's nice and all, but the logmein client has been outdated for several OS releases now... it's just sad.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    bradhs HI Brad,

    Sorry for the difficulty.

     

    If you are attempting to utilize LMI services on a BETA version of Mac OS, such as Mojave, you will have to wait a couple weeks post-final-release (fully supported by Apple) in order for us to ensure that all the functions work properly.  While systems are in the BETA testing phase, results may be unpredictable.