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jjones-tcp's avatar
jjones-tcp
New Contributor
5 years ago
Solved

Logmein takes up 4GB of ram and lots of cpu

Hello - we have a Dell Precision workstation we support and Logmein is taking up 4GB of ram and pegging the cpu to 100% sometimes.  We've tried reinstalling Logmein and updating video drivers to no a...
  • Robertrr's avatar
    Robertrr
    4 years ago

    FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours.  Not claiming victory yet but I thought I'd pass it on.  Add the below entry in the Registry:

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
    "Disabled"=dword:00000001

     

     

    Robert

jjones-tcp's avatar
jjones-tcp
New Contributor
4 years ago

I don't believe we did have Adobe CC on there.   We did uninstall some of the Dell stuff.   I'm going to ping my boss on this thread as he took over on this one and had opened the MS case, etc.   He may have more details for you.

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Robertrr  I appreciate the update.  Were you able to send this data to the Support agent handling the case as well? 

 

jjones-tcp  Please let us know how the troubleshooting goes.  

 

Thanks.