Forum Discussion
lags7
6 years agoNew Contributor
AshC - These are on Windows 10 Enterprise. These are Point-Of-Sale devices which run 24/7. I am responsible for managing these stores remotely through LogMeIn. So, its pretty difficult to re-install LogMeIn at the site, as I would loose the remote connection. We would be dependent on a technician to do this at the store. Re-installing LogMeIn would be my last option to try.
AshC
6 years agoRetired GoTo Contributor
lags7 Can you confirm the affected versions on those 4 POS machines?
** From what I gather, reinstalling has been the only failsafe way to resolve this issue, though I will see if there are any possible workarounds in your case.
- AshC6 years agoRetired GoTo Contributor
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle