Forum Discussion
lags7 Can you confirm the affected versions on those 4 POS machines?
** From what I gather, reinstalling has been the only failsafe way to resolve this issue, though I will see if there are any possible workarounds in your case.
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle
AshC - I have updated the affected hosts to the latest version i.e. 12624. However, the issue still persists.
The fact is there is no direction to perform any troubleshooting for this issue.
lags7 As long as those PCs are not running some special variation of Windows 10, you can give us a call directly to see what may be failing there.
https://www.logmein.com/support/contact-us?