Forum Discussion
lags7 Can you confirm the affected versions on those 4 POS machines?
** From what I gather, reinstalling has been the only failsafe way to resolve this issue, though I will see if there are any possible workarounds in your case.
- AshC6 years agoRetired GoTo Contributor
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle
- lags76 years agoNew Contributor
AshC - I have updated the affected hosts to the latest version i.e. 12624. However, the issue still persists.
The fact is there is no direction to perform any troubleshooting for this issue.
- AshC6 years agoRetired GoTo Contributor
lags7 As long as those PCs are not running some special variation of Windows 10, you can give us a call directly to see what may be failing there.
https://www.logmein.com/support/contact-us?