One2Many tasks not starting
Hi all. I have several PCs where One2Many tasks simply are not starting. Even when the PC is online, it just sits on Pending status. Any idea how to start troubleshooting?
Forum Discussion
lags7 Sorry, could you specify what OS the 4 affected hosts are running?
Have you gone through a complete reinstall at any of those stations?
** The time when Emailing support to escalate a ticket can sometimes take several days, so we'd want the case workers to review any updates from the last few days (weekend).
AshC - These are on Windows 10 Enterprise. These are Point-Of-Sale devices which run 24/7. I am responsible for managing these stores remotely through LogMeIn. So, its pretty difficult to re-install LogMeIn at the site, as I would loose the remote connection. We would be dependent on a technician to do this at the store. Re-installing LogMeIn would be my last option to try.
lags7 Can you confirm the affected versions on those 4 POS machines?
** From what I gather, reinstalling has been the only failsafe way to resolve this issue, though I will see if there are any possible workarounds in your case.
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle
