Forum Discussion
lags7 Sorry, could you specify what OS the 4 affected hosts are running?
Have you gone through a complete reinstall at any of those stations?
** The time when Emailing support to escalate a ticket can sometimes take several days, so we'd want the case workers to review any updates from the last few days (weekend).
lags7 Can you confirm the affected versions on those 4 POS machines?
** From what I gather, reinstalling has been the only failsafe way to resolve this issue, though I will see if there are any possible workarounds in your case.
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle