Remote Printing - Printers Not Available

Hi, everyone,

We have a user who can see his printers listed in the Options > Remote Printing list, but they are unavailable when he tries to print something from an application (Adobe, Word, etc.).  I verified that there is a check mark next to the printer so it is selecte properly, but still nothing.  I'm able to see the printers when I login to my PC, but he's not able to see them when he logs into his.  Am I missing something?  A permission somewhere?

Any help would be great!

Thanks