Forum Discussion

Georgiy's avatar
Georgiy
Active Contributor
3 months ago

Saved password is invalid, please log in manually - occurs with every new LogMein Client session

Hi, our users have encountered a login issue. Every time, when they start a new LogMein Client session, it asks for their password. Credentials have to be entered every time, even though they are sav...
Georgiy's avatar
Georgiy
Active Contributor

As a workaround for the d773020272, the "Keep me signed in" has to be unchecked.

 

KateG's avatar
KateG
GoTo Moderator
3 months ago

HI Georgiy

Reviewing your case it looks like we are waiting for an updated version with a fix, which is scheduled to be released today. Can you let me know tomorrow if there is still an issue? 

  • Georgiy's avatar
    Georgiy
    Active Contributor
    2 months ago

    Hey KateG

    It's still the same.