Forum Discussion

Active Contributor

5 months ago

Saved password is invalid, please log in manually - occurs with every new LogMein Client session

Hi, our users have encountered a login issue. Every time, when they start a new LogMein Client session, it asks for their password. Credentials have to be entered every time, even though they are sav...

Georgiy

Active Contributor

4 months ago

Hey KateG

It's still the same.

KateG

GoTo Manager

4 months ago

Georgiy, Sorry to hear this.

Reviewing the case I see the team asked the following, could you let me know if this is affecting just you or the entire organization? Is the admin file configured like this on the admin profile: Users > Login Policy > Credentials:

Forum Discussion

Saved password is invalid, please log in manually - occurs with every new LogMein Client session

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