Forum Discussion
- jdemodl5 years agoActive Contributor
we are seeing a lot of lag and slowness in logmein. Particularly with open folders on their windows 10 computer. We have updated all the video drivers and reinstalled logmein. Anyone else have a fix for this? If i use teamviewer on the same computer i do not have any problem.
- AshC5 years agoRetired GoTo Contributor
jdemodl I'm not aware of any known issues around data transfer delays. Is this affecting the real-time remote control as well as folder sync? Are all the host machines on the same network there?
- jdemodl5 years agoActive Contributor
its not data folder syncing occurring its when users are maneuvering around their computer. I constantly get people complaining it is slow moving around windows explorer windows in LogMeIn. I have made sure I have ran all the updates on their computers and video card updates as well. It is not the internet connection because if i connect to the same computers with teamviewer it is fine and smooth and quick.