Forum Discussion

HenrikC's avatar
HenrikC
Active Contributor
7 years ago

Slowness. Seriously... What's up with the lag and slowness?

I seriously don't get it. Is it just we here in Sweden that suffers from extreme logmein issues? It's so slow and laggy when connected to a client (LogMeIn client from macOS to macOS) that the only u...
justinleonard's avatar
justinleonard
New Member
yes, i have the same problem. very slow and lag time is terrible.
jdemodl's avatar
jdemodl
Active Contributor
5 years ago

we are seeing a lot of lag and slowness in logmein. Particularly with open folders on their windows 10 computer. We have updated all the video drivers and reinstalled logmein. Anyone else have a fix for this? If i use teamviewer on the same computer i do not have any problem.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    jdemodl  I'm not aware of any known issues around data transfer delays.  Is this affecting the real-time remote control as well as folder sync?  Are all the host machines on the same network there?

    • jdemodl's avatar
      jdemodl
      Active Contributor
      5 years ago

      its not data folder syncing occurring its when users are maneuvering around their computer. I constantly get people complaining it is slow moving around windows explorer windows in LogMeIn. I have made sure I have ran all the updates on their computers and video card updates as well.  It is not the internet connection because if i connect to the same computers with teamviewer it is fine and smooth and quick.

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        jdemodl  Thanks, and just so I understand fully --- the host PCs that your people are remoting into, are they in different locations, using different ISPs?